Profiles

Technical Skills

Soft Skills

Work Experience


IT Support Engineer

WISA Services LTD (United Kingdom)

Workstation Migration (Temporary)

(Jan 2024 - Jan 2024)

  • OS upgrade, driver installation, and hardware configuration.
  • Office 365 Installation and Activation.
  • Corporate software installation and configuration (SAP).
  • Network share/Printer driver backup and restore.
  • General onsite support.

(Work Locations - Calderys Vantaa, Finland, Calderys Lempäälä, Finland)

Senior Assistant Engineer

SLTMOBITEL (Sri Lanka)

Transmission Network (Fiber-Optic)

(Jan 2019 - Jan 2023)

  • Maintain network availability on Provider Core Router, Provider Edge Router, CEA, OLT, and National Backbone Network.
  • Conduct Fiber Network Development and Rehabilitation. (OTDR, Optical Light Source, Optical Power Meter).
  • Perform Root Cause Analysis on Fiber Related Faults.
  • Provide Network monitoring using NMS (Huawei iMaster NCE, Alcatel 5620 SAM, Nokia 5520 AMS and ZTE netnumen).
  • i-Sri Lanka, FTTx project coordination.
  • MSAN configuration and fault rectification (ZTE, Nokia).
  • Maintaining the ISO standard on Network.
  • Managing Transmission/ Switching/Power teams.

Achievements

  • Network Operation 2022 - Best perfomance
  • Fiber Sales Campain 2021 - 100% Achievement
  • Customer Service Week 2019 - Winner

Assistant Engineer

SLTMOBITEL (Sri Lanka)

IPTV Network & Service Fulfilment Centre

(May 2014 - Jan 2019)

IPTV Network & Service Delivery

  • Marinating the Channel Availability on Satellite IRD, Encoder, Multicast Switch and Storage Servers.
  • Network and System Administration.
  • Server traffic monitoring to optimize customer experience.
  • Prepare repots on Server Utilization, Multicast Availability, Channel Recoding Availability.

IP Network provisioning, Service Fulfilment Centre

  • Configuring L2/L3 VPN services for enterprise customers.
  • Providing remote technical assistance to Enterprise customers to setup their VPN networks.
  • Configuring and troubleshooting in multi VLAN environments including inter VLAN routing.
  • Configuring of IPTV services for enterprise customers over MPLS network.

Technical Officer

GTL Infrastructure Ltd (Sri Lanka)

Airtel Manage Service

(May 2013 - May 2014)

  • Conduct Preventive Maintenance Service/ Pre-Monsoon Testing/ Battery Testing/ Earth Resistance Testing/ VSWR testing/ BTS RF power testing.
  • Manage Service activity Report handling.
  • Handling Site Master (Agilent), Earth resistance Tester (Megger), E1 Tester (BERT).
  • Handling U2000, PNMT, Web LCT(RTN), LMT, SMT, control software.

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Education

BSc (Hons) Computer Networks

University of Wolverhampton, United Kingdom.

(Feb 2019 - Feb 2022)

First class Honors
Key focus subjects: Network Security, Advanced Networks, Digital Forensics, Distributed and Cloud Systems Programming, Databases, Systems Architecture and Internet of Things, Big Data, Project & Professionalism.

National Diploma in Engineering Sciences

Institute of Engineering Technology, Sri Lanka.

(Dec 2008 - Jan 2013)

Specialized in: Electrical (Electronic Engineering)


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Projects

Digital Broadcast Service Quality Ensuring & Fault Alerting System for MCR

System for improve IPTV/ OTT channel broadcasting service quality by detecting video stream interruptions.


Smart Domestic Fan Controller

Improve the power consumption of domestic fan by detecting the people present in the location and the temperature.